About

Work Experience

• Solution Consultant & Enterprise Architect, Blue Acorn iCi

  2022 - Present

  Lead enterprise architecture, commerce strategy alignment, and executive stakeholder engagement across
  the full solution lifecycle, from pre-sales through implementation oversight and post-delivery governance.
  Facilitate cross-organizational collaboration between clients, Adobe, ISV partners, and internal teams.
  Provide platform stewardship and architectural standardization for Fortune 500 clients across retail,
  B2B, marketplace, and omnichannel commerce sectors.

  • Architected one of the first Adobe Commerce PaaS-to-SaaS (Cloud Service) migrations, storefront-on-Edge-Delivery-Services first, converting ~131 platform customizations to App Builder apps

  • Technical architect for a 398-storefront B2B commerce platform spanning 200+ campuses on a single Adobe Commerce instance, with AEM Cloud Service, Universal Editor, and a React Native mobile app

  • Commerce lead on competitive Adobe Experience Cloud pursuits against Salesforce and SAP for multi-billion-dollar manufacturers, with Adobe naming the firm its top partner recommendation

  • Led solution architecture for a pharmaceutical standards replatform on Oracle Commerce, Algolia, and Drupal via GraphQL, through production launch in 2026

  • Authored Adobe's Gartner Magic Quadrant customer-evidence submissions for the firm's flagship B2B commerce references

  • Established governance framework for open-source Adobe Commerce App Builder ISV integrations (Stripe, Adyen, Yotpo, Bazaarvoice, ShipStation)

  • Built the firm's AI-augmented pre-sales practice: agent-assisted RFP and vendor-questionnaire response, a published enterprise AI governance framework, and audit-trail-first automation running in CI

  • Led Shopify Plus pursuits across North America and APAC, including an Australian fashion retail group and a global technology company's employee store, working directly with Shopify partner and leadership teams on solution design and sell-in

  • Led commerce strategy and technical architecture for 40+ enterprise clients including Microsoft, Adobe, Subaru, American Eagle, Starbucks

  • Delivered executive oral presentations and technical discovery workshops for NBC Universal, OneTrust, PayPal, Turner Broadcasting, DISH, AT&T

• Technical Architect - Adobe Commerce, Blue Acorn iCi

  2011 - 202110 years

  Established architectural governance and technical standards across Fortune 500 commerce implementations.
  Led multi-team and multi-vendor coordination to ensure platform consistency and organizational alignment.
  Defined long-term platform strategy, infrastructure patterns, and automation frameworks adopted across
  the organization.

  • Established architectural standards and governance practices for 25+ enterprise clients

  • Defined multi-region infrastructure patterns serving 150+ locales across 4 global data centers

  • Created organization-wide CI/CD automation and deployment standards adopted across all teams

  • Led platform strategy for hybrid cloud architectures integrating Adobe Experience Manager with Commerce

  • Coordinated cross-functional teams and third-party vendors to ensure technical alignment and delivery consistency

• Managing Editor, Experience Digest

  2025 - Present

  Managing editor for an independent publication covering Adobe Commerce and Adobe Experience
  Manager: release notes, security bulletins, and operational monitoring for the Adobe
  Experience Cloud ecosystem. Side business providing thought leadership and technical content.

• Fractional CTO, Nalli Silks and Sarees

  2023 - 20263 years

  Strategic technology leadership and platform rationalization for a heritage retail brand, partnering
  directly with the CEO. Assessed total cost of ownership across the commerce estate and matched platform
  capability to actual business scale, retiring accumulated technical debt that was blocking customer
  experience work, and optimizing content delivery with Fastly.

  • Strategic technology leadership partnering directly with the CEO on platform and cost strategy

  • Total-cost-of-ownership assessment across the commerce estate, matching platform capability to business scale

  • Optimized content delivery infrastructure using Fastly to improve performance and reduce cost

  • Led platform migration that retired technical debt blocking customer experience innovation

  • Restored feature parity with competitive retailers through targeted technology modernization

• Technical Lead, 131 Digital

  2010 - 20111 year

  Led technical architecture and implementation at boutique digital agency in Pawleys Island, SC.
  Built custom MVC framework (Fusion) powering multiple local business websites. Specialized in
  Drupal and WordPress development for small to medium-sized businesses.

  • Architected custom MVC framework (Fusion) powering multiple client sites

  • Drupal and WordPress development for SMB clients

Projects Experience

• orgware - Platform for Member Organizations

  2025 - Present

  Founded and operate orgware, a hatcher.ltd product: a composable platform giving member
  organizations a verifiable system of record they actually own. Six services covering
  enrollment, contact, meetings, a governance corpus, email and identity, and social
  syndication, built on Cloudflare Workers, D1, and R2. The design premise is ownership and
  durability: the operator owns the software, the organization owns its record, and the whole
  estate runs inside free-tier limits so continuity never depends on a funding cycle.
  waccamaw.org is the flagship production instance.

  • Defined the product, the architecture, and the commercial model (free self-hosted, transparent fully portable hosting, no lock-in)

  • Flagship instance serves 900+ members and 800+ governance records at $0 monthly hosting cost, peaking near 6% of the Cloudflare free tier

  • Built a git-native records pipeline where verification verdicts are the queue and every verified claim is anchored to a SHA-256 hash of its source

  • Designed the platform to be agent-legible, so non-technical administrators can raise an issue and have it triaged and shipped the same day, with a human always owning the deploy

  • Ships continuous releases to every instance rather than periodic replatforms

• Agentic Engineering Practice

  2025 - Present

  Designed and operates an agentic engineering practice across client delivery and personal
  infrastructure: multi-agent systems running in production, authored Model Context Protocol
  servers, and a published governance model for adopting AI inside an enterprise without
  losing the audit trail. The through-line is that an agent's output has to be reviewable
  like any other artifact, so the delivery pipeline, not the chat window, is the runtime.

  • Built a native macOS meeting-capture application in Swift using on-device Apple Speech transcription and on-device summarization, with no cloud round trip, so confidential conversations never leave the machine

  • Operates a multi-agent system of five production agents with per-agent model routing, scoped tool access, and Slack-native interfaces, backed by a persistent knowledge graph

  • Authored multiple Model Context Protocol (MCP) servers running in production, giving any compliant agent client governed, permission-scoped access to organizational data

  • Published an enterprise AI governance framework: a four-tier promotion ladder from personal experiment to sanctioned tooling, using git as the governance layer so policy changes arrive as pull requests

  • Designed an audit-trail-first automation pattern in which every inference is a reviewable artifact behind a deterministic verification gate, running daily in CI since April 2026

  • Delivers RFP responses and 200+ question vendor security questionnaires with agent assistance at materially lower cycle time, and built the markdown-to-deck and markdown-to-PDF toolchains producing client-facing deliverables

• Adyen - Adobe Commerce App Builder Payment App

  2025 - 20261 year

  Led pre-sales solution framing, technical architecture, and ecosystem alignment for the
  community-driven, open-source Adobe Commerce App Builder payment app for Adyen.
  Facilitated go-to-market strategy between Blue Acorn iCi, Adobe, and Adyen through
  in-person executive alignment sessions in New York and at Adobe Summit Las Vegas.
  Positioned as best-in-class payment app enabling enterprise clients and the broader
  Adobe Commerce community to adopt out-of-process payment extensibility.

  • Authored open-source App Builder payment app architecture for Adyen

  • Facilitated in-person executive alignment with Adyen leadership in New York and at Adobe Summit Las Vegas

  • Drove go-to-market collaboration across Blue Acorn iCi, Adobe, and Adyen partner ecosystems

  • Established open-source community governance model for App Builder payment apps

  • Positioned the app as the ecosystem standard for enterprise Adobe Commerce payment processing

• Adobe Commerce App Builder - ISV Partner Integrations

  2025 - Present

  Led Adobe's rollout of Commerce App Builder integrations for key ISV partners.
  Open-source implementations enabling out-of-process Adobe Commerce integrations across
  payments, reviews, ratings, and shipping. Authored reference apps for Stripe, Adyen,
  Yotpo, Bazaarvoice, and ShipStation that established the ecosystem patterns now used
  by the broader Adobe Commerce community.

  • Authored open-source App Builder reference apps for Stripe, Adyen, Yotpo, Bazaarvoice, and ShipStation

  • Established ecosystem governance and contribution model for community-driven App Builder integrations

  • Defined out-of-process extensibility patterns adopted across Blue Acorn iCi and partner deliveries

• Store Locator - Adobe Commerce Storefront App

  2025 - Present

  Open-source Store Locator app for Adobe Commerce combining App Builder backend services
  with Adobe Commerce Storefront blocks. Reference implementation demonstrating how
  composable storefront blocks integrate with App Builder for one of the most common
  merchant requirements, addressing a long-standing native gap in Adobe Commerce.

  • Authored reusable Storefront blocks pattern integrating with App Builder backend services

  • Established open-source reference implementation for merchant store locator use cases

  • Demonstrated end-to-end App Builder + Storefront blocks composition pattern for the community

• Adobe Commerce Devcontainer Template

  2024 - Present

  Open-source devcontainer template for Adobe Commerce / Magento Open Source local
  development. Standardizes the onboarding path for Adobe Commerce contributors and
  partners by providing a one-click VS Code / GitHub Codespaces development environment
  with reproducible PHP, Composer, and tooling versions.

  • Established standardized local development environment for Adobe Commerce contributors

  • Enabled one-click GitHub Codespaces onboarding for Adobe Commerce and Magento Open Source

  • Lowered barrier-to-entry for community contribution and partner enablement

• Kai USA (Adobe Commerce as a Cloud Service Pilot)

  2025 - Present

  Platform modernization to Adobe Commerce as a Cloud Service as one of the first customers
  using this new exciting platform. Leading technical architecture and implementation.

  • Early pilot customer for Adobe Commerce as a Cloud Service platform modernization

  • Led solution architecture and cloud-native infrastructure design for next-generation commerce platform

  • Established technical governance and deployment standards for cloud service adoption

• Lovesac

  2023 - Present

  Introduced Lovesac to Adobe Experience Manager Edge Delivery Services and led groundbreaking
  pilot of Universal Editor. Worked directly with Adobe architecture team to establish Lovesac
  as first customer to market with Project Crosswalk (later Universal Editor), making them a
  marquee customer for Adobe's innovative in-context editing platform.

  • First customer to pilot and deploy Project Crosswalk (Universal Editor) in production

  • Introduced AEM Edge Delivery Services adoption strategy and collaborated directly with Adobe architecture team

  • Established Lovesac as marquee Adobe customer demonstrating innovative in-context editing technology

• Aramark Refreshments - Breakroom of the Future

  2023 - Present

  Led transformational digital commerce initiative reimagining workplace refreshment experiences.
  Architected and delivered innovative React-based headless commerce solution leveraging Adobe Commerce
  as a composable backend, enabling Aramark to revolutionize their B2B breakroom ordering platform.

  • Architected headless React frontend with Adobe Commerce composable backend for B2B ordering platform

  • Delivered modern workplace refreshment digital commerce experience enabling self-service ordering

  • Led technical team through complete platform modernization and composable architecture transformation

• Aramark Elevate - Mobile Dining Super App

  2025 - Present

  Architected mobile-first "campus services super app" for Aramark serving 300+ college and
  university campuses. Expo / React Native frontend with Adobe Commerce GraphQL as the
  composable backend providing multi-campus context, ordering provider abstraction
  (GrubHub, DoorDash, CBORD), meal plan and dining points integration, and home-screen
  widgets, "Apple Maps meets GrubHub" for campus dining.

  • Designed multi-campus architecture using Adobe Commerce store views as campus contexts

  • Established provider-agnostic ordering abstraction over GrubHub, DoorDash, and CBORD

  • Integrated meal plan and dining points authentication via Adobe Commerce customer tokens

  • Delivered native iOS home-screen widget integration for time-sensitive ordering and notifications

• Visual Comfort (Circa Lighting) - ACCS Migration

  2026 - Present

  Leading enterprise migration assessment and architecture for Visual Comfort / Circa
  Lighting from Adobe Commerce Cloud (Magento 2.4.7, 128 custom modules across 9 namespaces,
  30 third-party extensions) to Adobe Commerce as a Cloud Service using App Builder for
  out-of-process extensibility, with Edge Delivery Services frontend.

  • Authored full migration POV including module inventory, price book mapping, and phased roadmap

  • Designed App Builder out-of-process extensibility strategy replacing in-process custom modules

  • Established hybrid ACCS + Edge Delivery Services architecture pattern

• Xbox Design Labs

  2022 - 20242 years

  Pre-sales technical design for Microsoft's enterprise commerce initiative

  • Pre-sales technical design for multi-tenant enterprise commerce platform supporting global markets

  • Adobe Commerce Cloud platform evaluation and architecture recommendations for Microsoft's D2C initiative

• Nintendo of America

  2022 - 20242 years

  Implementation and maintenance of automated test environments for Nintendo's online eShop.

  • Automated test environment implementation for high-security eShop platform

  • Established deployment automation and governance for controlled testing infrastructure

• Apple

  2020 - 20211 year

  Large-scale global project using a mix of commerce platforms for Apple's worldwide digital channel.
  Multi-platform integration serving global markets.

  • Global-scale multi-platform commerce integration serving worldwide markets

  • Cross-functional coordination with Apple engineering teams on high-performance commerce infrastructure

• LeCreuset

  2016 - 20226 years

  Global brand serving 150+ locales across four worldwide data centers with unified codebase.
  Multi-region deployment supporting worldwide markets.

  • Unified codebase serving 150+ locales across 4 worldwide data centers with multi-region infrastructure

  • Established global deployment patterns and supported transition to Salesforce Commerce Cloud

• Olympus Digital Cameras

  2015 - 20183 years

  Initial implementation with product customizer and integrated social media services. Also built a Digital River payment module to allow them to migrate away from a sunsetted payment provider.

  • Product customizer with social media integration enabling user-generated content

  • Custom Digital River payment module enabling migration from sunsetted payment provider

Technologies

Volunteer Work

Publications

Interests